RETURN SHIPPING COSTS:
Return cost for shipping and handling are non-refundable.
CASH REFUNDS:
There are NO cash refunds on credit card purchases.
EXCHANGES:
If an item is exchanged, new shipping and handling fees will be added.
SALES RECEIPTS:
A copy of the sales receipt must accompany all returns. Your return authorization number must accompany all returns.
LOST OR STOLEN RETURNED PACKAGES:
We are not responsible for lost or stolen packages. We recommend that you keep proper Proof of Delivery.
RETURNS TO:
email us enquiries@volcanicearth.com to check on return address
FOR CUSTOMER SERVICE QUESTIONS:
Submit your questions by e-mail enquiries@volcanicearth.com
Thanking you
Volcanic Earth